Water damage in Pomona rarely waits for a convenient hour, and neither does our dispatch line. We built our Pomona dispatch around speed, because every extra hour of standing water costs more to repair.


We built Hirex Water Damage's Pomona operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Pomona roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Flood Damage Cleanup in Pomona is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Pomona address, thanks to full coverage and proper Pomona, CA licensing.
Because our gear is staged locally rather than shipped in, Pomona response times run well ahead of a typical national franchise.
Ask any Pomona property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Pomona technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.

Not every water problem looks dramatic — some of the costliest Pomona repairs began as a barely-noticeable issue. Here's what tells our team a Pomona property needs a professional look rather than a mop and a fan:
Recognizing one of these early is the difference between a contained repair and a gutted room, so reach out to our Pomona team before it spreads.
Whether it's a small residential leak or a large commercial loss, our Pomona teams size the crew and equipment to fit. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Our Pomona units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Pomona homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Pomona get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Blackwater losses in Pomona get handled under strict Category 3 protocol from containment through documented disposal.
Every Pomona drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
Every Pomona estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Response times in Pomona usually beat the industry average by a wide margin thanks to local equipment.
We document every Pomona job with photos and moisture logs and can speak directly with your adjuster.
If moisture readings aren't where they should be at the end of a Pomona job, we come back and keep drying at no extra charge.
Our Pomona team asks just enough to send the right-sized crew, not a generic single technician every time.
The closest available Pomona technician is routed to you with equipment staged and ready.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

We measure moisture with instruments, not guesswork, and won't sign off on a Pomona job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Pomona work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
A guarantee only means something if it's backed by documented numbers, which is why every Pomona job closes with instrument readings attached.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"They walked me through the PPE and containment steps for our sewage backup without making it feel like a bigger disaster." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Because equipment is staged inside Pomona, most calls see a technician on-site within 60 to 90 minutes.
We always quote first; you'll see a written estimate for the Pomona job before drying equipment starts running.
Our Pomona on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Direct adjuster communication is standard, and we'll send documentation formatted for a Pomona insurance claim.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
Yes, our Pomona crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
We scale crews and equipment for commercial Pomona accounts and assign a dedicated project lead beyond a single unit.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most Pomona jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
We stand behind every Pomona job with a documented dry-standard guarantee.
See the zip codes and nearby cities listed below — our Pomona crews cover that full radius.
Not necessarily — many Pomona customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Pomona is our home base, and our reach extends across Pomona, CA through staged equipment and on-call technicians. If your address falls inside or near Pomona, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Pomona's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Pomona, Pomona, CAOne call gets you a Pomona-based team, not a routed national queue.
Call +1-844-578-1604